Thoughts On Putting Your Customers First…

Wow, I have missed you! I just came back from Mike Filsaime’s Internet Marketers Caribbean Cruise and I have not created any post here for over 2 weeks! It’s so unlike me!!!

I just wanted to share with you this video about my experience this morning when I received a personal phone call from Dave Walent of http://www.Sweetwater.com. I ordered a USB mic from their website at 2:00 a.m. today and I was NOT expecting a phone call from them at all! However, when Dave introduced himself and asked how he can help me, I started asking him questions about products that are 3x the price of what I have ordered.

Now, Dave could have easily sold me on an “upsell” and told me that those products are the best things to have but instead, he honestly told me that for my current purposes what I have purchased would suffice.

That was a true welcome change! How many times do we really think of our customers best interest first? I understand that most of the time we do… but if we honestly ask ourselves what we would have done in situations when a client is ready and eager to buy, would you have grabbed the opportunity?

I thank Dave Walent for inspiring this video blog post today. His knowledge and enthusiasm in educating me reflects his passion for what he does. I look forward to meeting and working with many more “Daves” in the future.

I will post videos and photos from our Internet Marketers Caribbean Cruise as soon as I come up for air 😉

Have a truly beautiful and inspired day!

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